Community Coordinator

We are a franchise group growing the Venture X brand in the Nashville area and are excited to open the first one in Downtown Nashville in Spring 2025!

Venture X provides up-scale, professional office space to everyone from solo-preneurs to large, publicly traded companies. With over 60 locations worldwide, Venture X is one of the fastest growing global coworking brands.

We are seeking a fun, energetic, friendly, hospitality-focused, customer service-driven Community Coordinator to join our team in Nashville, TN. In this role, you will collaborate with the Community Manager to provide a high-level of customer service and assist members and guests in a warm and professional demeanor. This location is in historic downtown Nashville.

This position offers a competitive salary, benefits package, and opportunities for professional growth. If you are a detail-oriented individual with a passion for hospitality and building community, we encourage you to apply for this exciting opportunity.

Job Type: Full-time, non-exempt

Pay: $37,000.00 – $45,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off accrued
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Position Requirements

Responsibilities:

Assist the Community Manager in scheduling tours
Greet prospective members at time of tour and capture information
Assist in community initiatives designed to develop connections between members
Create a collaborative environment for members through events and personal introductions
Make signs for events to ensure a successful event
Assist with events as needed with set-up and breakdown, ordering food and beverages; flexibility to adjust schedule to host events is highly preferred
Assist with providing proposals and pricing on events and/or meeting room
Process members’ move in and move outs
Perform front desk services including answering phones and greeting guests
Perform mail and package sorting and distribution in a timely manner
Maintain package tracking log for receipt and delivery of members packages
Provide notification of packages as needed with applicable charges as needed
Maintain Current Customer List which includes new members and removal of former members
Set up and maintain all member files
Set up and maintain all mail folders and/or mailboxes
Prepare, audit, and maintain all 1583 forms with IDs for all Virtual Members
Issue access cards and mailbox keys and maintain reconciliation with Management Company
Schedule office resets for turnover which includes painting, carpet cleaning and/or furniture.
Troubleshoot printing, internet, and phone requests.
Make ready each conference room prior to and after each use
Confirm Conference Room bookings Book conference rooms as requested
Maintain tidy and cleanliness of Café throughout the day
Perform opening and/or closing duties of the office
Assist managing stock on consumables and office supplies
Maintain company standards and expectations of the appearance of the office space
Provide 100% effective and friendly
Customer Service with all current and potential members
Provide a timely response to all reported issues by members until resolution
Resolve member issues with professionalism, empathy, and patience
Offer beverage for entering prospective members or member clients

Application Instructions

Please email resume and why you are interested in the position to heather.wilson@venturex.com and put “JOB APP DTN BNA your name” in the subject line.

Thank you!

Position Description / Responsibilities

Position Requirements

Application Instructions