The Volunteer & Community Engagement Manager is responsible for the strategic leadership, governance, design, and ongoing optimization of the organization’s volunteer engagement program. This role owns the development, administration, and refinement of a comprehensive volunteer strategy that advances organizational priorities, strengthens community relationships, and drives meaningful engagement.
This position exercises independent judgment in setting strategic priorities, designing and maintaining systems, and determining the overall direction of volunteer and community engagement efforts. The Manager serves as a strategic partner to the Director of Development and organizational leadership, providing insight and recommendations that materially influence community engagement, donor pipeline development, and program growth.
The primary duty of this role is the strategic administration, design, and optimization of volunteer engagement systems and operating practices. While the role may engage directly with volunteers and community partners, such engagement is conducted to advance program strategy, standards, and long-term organizational outcomes rather than day-to-day execution.
The Volunteer and Community Engagement Manager will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.
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