Who is Tooty Inc. and what should we know about you?
Since 1988, Tooty Inc. has led the way in developing customer service and sales teams through our unique training, secret shopper, and performance assessment programs. We are pro-human, not anti-technology. We believe every person has promise, potential, and purpose.
What is unique about your business that makes you stand out?
We’ve analyzed nearly half a million sales and customer service-related conversations using our ears and intelligence. You don’t need to explain your sales and service strategies to us. We are able to discern your company’s sales strategy or customer service philosophy by evaluating your team’s conversations. Often times, what your representatives are projecting isn’t what you had hoped for! We spotlight what your reps do well—and pinpoint quick wins to boost performance across the board. We work with you to create training that is specific to your industry and the strengths and weaknesses of your team.
Are there new markets or demographics you are targeting?
Gen Z craves to discover their purpose and to develop long-lasting skills that include being an effective communicator. Our WAVE training (Wording, Attitude, Voice, and Expression) is geared towards those who are in college, new to a career, or trying to advance in their current job.
We love to partner with small, expanding businesses who need help with establishing their training programs and uniting multiple offices.
What differentiates your business from your competition?
We partner with AI—we don’t rely on AI when it comes to developing people and their skills. Data from phone stats, AI surveys, and online reviews only scratch the surface of how effective your inside sales and customer service teams really are with prospects and clients.
We’re easy to work with, genuinely cost-effective, and deliver results with fast turnaround—so you get actionable insights without the hassle or high fees.
What is the most valuable aspect of your chamber membership?
We want to be a part of the incredible growth and business development in Nashville and Middle Tennessee. We believe Tennessee has some of the most genuine, kindhearted people in America and that it should be known for setting the standard in what customer service can and should be.