The Catering Manager serves as the primary lead for TNFP’s catering social enterprise, driving earned revenue growth, strengthening community partnerships, and delivering high-quality, mission-aligned food experiences. In partnership with the Chief Culinary Officer (CCO), this role oversees all catering operations, supervises the Catering Coordinator, and ensures that every catering engagement reflects TNFP’s core values of hospitality, stewardship, and justice. The Catering Manager maintains an active, hands-on presence in catering production, directly supporting menu execution, food preparation, quality control, and event service alongside the Catering Coordinator. This position also provides coordination and operational support for on-site facility rentals in collaboration with the Operations Manager, ensuring appropriate staffing, seamless event execution, and an exceptional guest experience for all clients and guests. Reporting to the CCO, the Catering Manager works cross-functionally with the Meals, Development, and Operations teams to align earned revenue strategies with TNFP’s mission, organizational values, and broader programmatic goals.
ESSENTIAL JOB FUNCTIONS
- Manage TNFP’s catering social enterprise aligned with organizational mission and values
- Serve as the primary point of contact for all catering inquiries, owning client relationships from initial inquiry through post-event follow-up
- Lead all catering operations, including menu planning, ordering, hands-on food production, production coordination, and event execution
- Lead and work catering events, including hands-on food production, setup, and service, while recruiting and directing staff and volunteers as needed
- Serve as the on-site lead or designate coverage for events, ensuring operational readiness and issue resolution
- Collaborate with the Director of Meals and Meals Manager on procedures to minimize waste through careful use of ingredients in regard to the catering program
- Collaborate with the CCO to establish and maintain high standards for catered meals
- Provide marketing support for catering offerings, including writing articles/blogs, providing photos and content for social media and TNFP newsletters
- Maintain accurate records of all catering activity, including inquiries, bookings, and finances