Position: Social Media & Content Manager
Status: Full Time, Non-Exempt
Location: Nashville, TN
Reports To: Director of Marketing
Updated: October 2025
Application Deadline: November 28, 2025
The Nashville Entrepreneur Center (NEC) is a 501(c)3 non-profit organization founded in 2010 to support people and businesses through every stage of their entrepreneurial journey. We exist to help make Nashville the best place to start and grow a business by increasing the likelihood of success for entrepreneurs.
ABOUT THE ROLE
This Isn’t a Desk Job. In a typical week, you’ll spend 70% of your time in the field – at pitch competitions, accelerator sessions, or member happy hours. You might film a three-minute interview with a founder who just closed their Series A, edit it on your phone, and post it before you get home. You’ll spend the other 30% planning which stories to chase next and analyzing what’s actually driving people to apply to our programs, become a member, or support the NEC.
You shoot content fast using your phone, a small LED light, and a wireless mic. You’re comfortable walking up to people you’ve never met and starting conversations that become stories. This role is tasked with building community, not merely an audience. You know the difference between 10,000 followers who scroll past and 20 people who actually complete a CTA.
The Social Media & Content Manager plays a critical role in managing the NEC’s online presence to build community and drive key success metrics for the organization.
Primary responsibilities include:
Content Creation
- Maintain consistent content output of 8-10 pieces weekly
- Shoot/Edit mobile video and produce content quickly
- Write captions on social media posts that make the audience think, “I want to be there”
- Identify and curate success stories and stories worth telling through events, team collaboration, and talking with founders/members
Social Media Management
- Manage LinkedIn/Instagram accounts daily
- Respond to comments and DMs on social media platforms quickly to cultivate a sense of community among the audience
- Cover 15-20 events monthly to capture content and tell the story of the NEC and its members
Community Storytelling and Event Coverage
- Consistently attend events during and outside business hours to capture content. When a founder wins pitch night, you’re already there filming their reaction, and you interview them for 90 seconds about what this means for their business
- Conduct interviews with founders, advisors, investors, program participants, etc., asking them questions that get them to say interesting things
- Produce real-time content, understanding that the moment matters more than the production value
Analytics and Performance Tracking
- Monitor metrics that drive measurable business results and align with the NEC’s KPIs, not vanity metrics. When someone applies to our accelerator and says they found us on Instagram, that matters. When a post gets 500 likes but zero applications, we will figure out why.
- Produce monthly reports with recommendations to improve performance and support KPI achievement
Strategic Brand Positioning
- Maintain the NEC’s voice across all platforms, posts, messages, etc.
- Create clear CTAs that drive meaningful results like program applications, member sign-ups, donations, etc.
- Monitor trends on social media platforms and adapt accordingly
- Perform other duties as assigned