Volunteer & Community Engagement Manager

Nashville, TN

Position Description / Responsibilities

The Volunteer & Community Engagement Manager is responsible for the strategic leadership, governance, design, and ongoing optimization of the organization’s volunteer engagement program. This role owns the development, administration, and refinement of a comprehensive volunteer strategy that advances organizational priorities, strengthens community relationships, and drives meaningful engagement.

This position exercises independent judgment in setting strategic priorities, designing and maintaining systems, and determining the overall direction of volunteer and community engagement efforts. The Manager serves as a strategic partner to the Director of Development and organizational leadership, providing insight and recommendations that materially influence community engagement, donor pipeline development, and program growth.

The primary duty of this role is the strategic administration, design, and optimization of volunteer engagement systems and operating practices. While the role may engage directly with volunteers and community partners, such engagement is conducted to advance program strategy, standards, and long-term organizational outcomes rather than day-to-day execution.

The Volunteer and Community Engagement Manager will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.

Please visit the link below for the full job description.

Position Requirements

Education

  • Bachelor’s degree preferred; equivalent experience considered.

 

Experience

  • 4+ years of experience in volunteer coordination, community engagement, or related fields preferred.
  • Demonstrated experience leading strategy, designing systems, or administering programs with measurable outcomes, rather than primarily coordinating activities.

 

Knowledge and Skills

  • Demonstrated ability to exercise independent judgment and make decisions that impact program direction and outcomes
  • Strong strategic thinking, problem-solving, and decision-making skills
  • Ability to design, implement, and optimize systems and processes that support scalable growth
  • Experience collaborating across teams and influencing outcomes at a strategic level
  • Strong relationship-building and stakeholder engagement skills

Application Instructions

Please visit the link below to apply.

https://goodwillmiddletn.wd5.myworkdayjobs.com/en-US/goodwill/jobs/details/Volunteer-and-Community-Engagement-Manager_17514